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TomTom GO LIVE 825 Sat Nav - UK & ROI
TomTom GO LIVE 825 Sat Nav featuring 5" widescreen, voice control, spoken street names & 1 years free live services.
Average Customer Rating:
(54 Reviews) 54
Rating Snapshot (54 reviews)
5 stars
42
4 stars
9
3 stars
1
2 stars
1
1 star
1
51 of 54(94%)customers would recommend this product to a friend
Customer Reviews for TomTom GO LIVE 825 Sat Nav - UK & ROI
Review 1 for TomTom GO LIVE 825 Sat Nav - UK & ROI
Overall Rating
Let down by not so "Live" service and poor touchscreen,
May 17, 2013
By pricey
Quality
1
out of
5
Value
3
out of
5
Features/Spec
2
out of
5
Pros: easy to use
Cons: poor "live" service, very slow touchscreen, slow gps
"I brought this to replace an older version. First the good bits. The overall menu layout is easy to use and one particu;ar good feature is the ability to deactive direction commands but still leave speed camera warnings on which I find useful. In addition the screen layout is very easy to customise.
But now the bad bits. Firstly, the touch screen is slow - and requires more than a slight touch to get it to work. Not the most high tech thing given todays touch screen world.
Next is the GPS locking - this can take several minutes and this is depsite the most up to date software.
But the worst thing is the "Live" service. This is great when it works but the fact is that it doesn't.
I have had to take two units back and have swapped for a different brand. I would say that the Live service is innactive for between 20 and 30% of the time and takes approx 5 minutes to get going when the unit is turned on.
These issues appear common amongst other reviews out there.
Overall, disappointing and can't recommend."
Would you recommend this product to a friend? No
Age Group: 35 - 44
Attitude to Shopping: Quality Seeker - I'd rather spend a little extra on something if I know its going to last
Attitude to specs and technology: Proficient
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Review 2 for TomTom GO LIVE 825 Sat Nav - UK & ROI
Overall Rating
Software let down...,
May 14, 2013
By GeoffWton
from Wolverhampton
Quality
3
out of
5
Value
3
out of
5
Features/Spec
4
out of
5
Pros: the unit seems well made, fixes nicely to the screen
Cons: poor touch screen response, pc sotware just would not work.
"I bought an 825 from Halfords in Wolverhampton. Fantastic service. Guy called Craig was really helpful and as I've had TomTom's in the past I was keen to dip my toe in the LIVE features. The unit itself seemed well made. It fitted securely to the screen. Unfortunately the screen was not very responsive. This was fine five years ago, but we're all used to touch screen devices nowadays so we expect light-touch / instant response. This you have to press firmly and wait until the icon darkens to be sure its registered. But with this said, I could live with it. The real problem came when I tried to register the device online. I'm a web designer, so I'm no stranger to internet applications, but boy did I struggle. Two maybe three hours of install, uninstall, reboot, repeat, over and over just trying to get the software to acknowledge the device was connected. And after far too MUCH effort, when it did actually recognise the device, the code they provided would not activate the maps for life feature. Furthermore the TomTom Home application never once acknowledged the existence of the device, so personalising the unit was impossible. I returned it to Halfords along with screen prints of my problems. They phoned TomTom, who in turn by-passed the activation code in a "oh this again" manner. But when I returned home it still wouldn't work. Sure, Halfords gave me my money back, but this product wasted my time AND Halfords time. Read around. It turns out this model has lots of software problems (I'm running on Windows 7 using Google Chrome). Avoid it, that's my advice."
Would you recommend this product to a friend? No
Age Group: 45 - 54
Gender: Male
Attitude to Shopping: Quality Seeker - I'd rather spend a little extra on something if I know its going to last
Family: I'm Living with Partner/Spouse - With Children
How many cars: 1
Attitude to specs and technology: Expert
Who will use this Product? Just Me
Which Store did you visit? WOLVERHAMPTON
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Review 3 for TomTom GO LIVE 825 Sat Nav - UK & ROI
Overall Rating
Superb For The Money,
April 29, 2013
By Chancer514
from Yorkshire
Quality
5
out of
5
Value
5
out of
5
Features/Spec
5
out of
5
Pros: ease of use, accuracy of directions, hd traffic, lifetime map updates
"Includes Lifetime maps so no extra expense there. The HD traffic is excellent and has already saved me valuable time on the road. The interface is easy to use and the tweet feature works well. Initial set up was easy and subsequent updates without problems.
I purchased an active car mount from Tomtom using the £8 voucher off accessories offer in the box so the sat nav just clips on. Very happy with the purchase after coming from another brand that I had bought 6 months earlier. Buy it at this money you will not regret it."
I purchased an active car mount from Tomtom using the £8 voucher off accessories offer in the box so the sat nav just clips on. Very happy with the purchase after coming from another brand that I had bought 6 months earlier. Buy it at this money you will not regret it."
Would you recommend this product to a friend? Yes
Age Group: 45 - 54
Gender: Male
Attitude to Shopping: Quality Seeker - I'd rather spend a little extra on something if I know its going to last
Family: I'm Living with Partner/Spouse - With Children
How many cars: 2
Attitude to specs and technology: Proficient
Who will use this Product? Just Me
Which Store did you visit? PONTEFRACT
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Review 4 for TomTom GO LIVE 825 Sat Nav - UK & ROI
Overall Rating
Great product,
April 21, 2013
By Lockyer
from Uk
Quality
5
out of
5
Value
4
out of
5
Features/Spec
4
out of
5
Pros: great features
Cons: voice control
"Fantastic product with great features only bad point is the voice control is not very good."
Would you recommend this product to a friend? Yes
Age Group: 25 - 34
Gender: Male
Attitude to Shopping: Quality Seeker - I'd rather spend a little extra on something if I know its going to last
Family: I'm Living with Partner/Spouse - With Children
How many cars: 2
Attitude to specs and technology: Expert
Who will use this Product? Just Me
Which Store did you visit? WORCESTER
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Review 5 for TomTom GO LIVE 825 Sat Nav - UK & ROI
Overall Rating
Tom TOm GO live 825,
April 20, 2013
By albert57
Quality
4
out of
5
Value
3
out of
5
Features/Spec
4
out of
5
"Voice control I could not get to work but not really bothered"
Would you recommend this product to a friend? Yes
0points
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Review 6 for TomTom GO LIVE 825 Sat Nav - UK & ROI
Overall Rating
Early days but seems ok,
April 16, 2013
By pwsnov
from North Yorkshire
Quality
4
out of
5
Value
4
out of
5
Features/Spec
4
out of
5
"I wanted a device that gave me up to date traffic without costing the earth so it seems to tick the boxes. Has an annoying habit of losing the LIVE facility sometimes and I think it's a bit tight not including a cover or case.
That said for the money I am satisfied."
That said for the money I am satisfied."
Would you recommend this product to a friend? Yes
Age Group: 35 - 44
Gender: Male
Attitude to Shopping: Quality Seeker - I'd rather spend a little extra on something if I know its going to last
Family: I'm Living with Partner/Spouse - With Children
How many cars: 2
Attitude to specs and technology: Proficient
Who will use this Product? Spouse/Partner
Which Store did you visit? HARROGATE
+1point
1out of 1found this review helpful.
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Review 7 for TomTom GO LIVE 825 Sat Nav - UK & ROI
Overall Rating
User friendly product,
April 14, 2013
By Seabee59
from London
Quality
5
out of
5
Value
5
out of
5
Features/Spec
5
out of
5
Pros: the screen clarity
"This product is easy to use, has a clear easy to understand screen. It is my first sat nav, I would not consider or feel the need to buy any other sat nav brand."
Would you recommend this product to a friend? Yes
Age Group: 45 - 54
Gender: Female
Attitude to Shopping: Quality Seeker - I'd rather spend a little extra on something if I know its going to last
How many cars: 1
Attitude to specs and technology: Comfortable
Who will use this Product? Just Me
Which Store did you visit? BOREHAMWOOD
+1point
1out of 1found this review helpful.
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Review 8 for TomTom GO LIVE 825 Sat Nav - UK & ROI
Overall Rating
Does what it says on the box,
April 12, 2013
By ka234
from South Bucks, UK
Quality
4
out of
5
Value
4
out of
5
Features/Spec
4
out of
5
"Happy with this product, does what it says and well, hands free kit added bonus"
Would you recommend this product to a friend? Yes
Age Group: 45 - 54
Gender: Female
Attitude to Shopping: Quality Seeker - I'd rather spend a little extra on something if I know its going to last
Family: I'm Living with Partner/Spouse - With Children
How many cars: 2
Attitude to specs and technology: Comfortable
Who will use this Product? Children
Which Store did you visit? HIGH WYCOMBE
0points
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Review 9 for TomTom GO LIVE 825 Sat Nav - UK & ROI
Overall Rating
Good Budget Satnav,
April 11, 2013
By Binko
from Cambridge UK
Quality
5
out of
5
Value
5
out of
5
Features/Spec
5
out of
5
Pros: easy to use
Cons: windscreen mount, tomtom software
"Nice satnav as always from TomTom, only down side is the Windscreen mount has to be taken off the screen when you remove satnav as it is attached to the body of the satnav."
Would you recommend this product to a friend? Yes
Age Group: 35 - 44
Gender: Male
Attitude to Shopping: Pro-Performance - I'II always buy the best quality regardless of price
Family: I'm Living with Partner/Spouse - With Children
How many cars: 3
Attitude to specs and technology: Expert
Who will use this Product? Spouse/Partner
Which Store did you visit? HAVERHILL
+1point
1out of 1found this review helpful.
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Review 10 for TomTom GO LIVE 825 Sat Nav - UK & ROI
Overall Rating
exellent,
April 09, 2013
By innuendo
Quality
5
out of
5
Value
5
out of
5
Features/Spec
5
out of
5
Pros: exellent satnav
Cons: none
"good satnav brilliant price and good service from halfords staff at neath and swansea"
Would you recommend this product to a friend? Yes
0points
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Review 11 for TomTom GO LIVE 825 Sat Nav - UK & ROI
Overall Rating
TomTom 825,
March 23, 2013
By Poo3
from GB
Quality
5
out of
5
Value
5
out of
5
Features/Spec
5
out of
5
"Great clear easy to use features not complicated to use. very easy to set up
Thank you R K"
Thank you R K"
Would you recommend this product to a friend? Yes
Age Group: 65 & Over
Gender: Male
Attitude to Shopping: Value for Money - I like things to be as cheap as possible
Family: I'm Living with Partner/Spouse - With Children
How many cars: 2
Attitude to specs and technology: Comfortable
Who will use this Product? Just Me
Which Store did you visit? DARTFORD
+1point
1out of 1found this review helpful.
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Review 12 for TomTom GO LIVE 825 Sat Nav - UK & ROI
Overall Rating
Very happy with my TomTom 825,
March 17, 2013
By AliGirl
from Oxford, UK
Quality
5
out of
5
Value
5
out of
5
Features/Spec
5
out of
5
Pros: speed, screen size, direct updating for speed cameras
Cons: integrated stand
"My beloved TomTom 540 Go is getting on a bit now and I decided to upgrade to the 825, but must confess to having some reservations as there are plenty of less-than-favourable reviews out there about this model.
Okay, some things are different but my experience has been totally positive: Halfords shipped the device promptly, I attached it to my laptop, it took me to the TomTom website and the various updates downloaded straight away.
I am used to the old TomTom Home interface and being able to operate my sat nav from my laptop, so my immediate reaction to the web-based interface was that it is not as user-friendly, but in truth it's simply not an issue.
I am still undecided about the integrated stand, as sticking the satnav to the windscreen every time you use it and then removing it again (so it does not get stolen) is not as convenient as other, more expensive models, but that is my only gripe. Everything else about the 825 is great - love the screen size and really love the speed with which it plans routes in traffic.
Overall, the 825 is a great satnav and I am very happy with it"
Would you recommend this product to a friend? Yes
Age Group: 45 - 54
Gender: Female
Attitude to Shopping: Quality Seeker - I'd rather spend a little extra on something if I know its going to last
Family: I'm Living with Partner/Spouse - No Children
How many cars: 2
Attitude to specs and technology: Proficient
Who will use this Product? Spouse/Partner
0points
1out of 2found this review helpful.
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Review 13 for TomTom GO LIVE 825 Sat Nav - UK & ROI
Overall Rating
Great product and greatt prices,
March 12, 2013
By 911andy
Quality
5
out of
5
Value
5
out of
5
Features/Spec
5
out of
5
Pros: great product so far and great price
Cons: non so far
"Great product and with 1 year free traffic and camera's and also register for free life time maps,easy to update and you always have the latest map and up to date speed camera's and mobile camera's with the live update"
Would you recommend this product to a friend? Yes
Age Group: 45 - 54
Attitude to Shopping: Value for Money - I like things to be as cheap as possible
How many cars: 2
Who will use this Product? Just Me
Which Store did you visit? WALLASEY
-1point
1out of 3found this review helpful.
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Review 14 for TomTom GO LIVE 825 Sat Nav - UK & ROI
Overall Rating
Impressed,
March 11, 2013
By Scrambler
from London
Quality
5
out of
5
Value
5
out of
5
Features/Spec
5
out of
5
Pros: effortless to get up and running. really impressed
Cons: the tt website is hard to navigate. needlessly so!
"Great product. I spent many hours researching which satnav to buy and read hundreds of reviews. All products seem to have pro's and cons and in the end i decided to give it a go and try out the live traffic. Lifetime maps is also very appealing. Used it to go on a tricky rush hour journey in London and i nearly didn't trust it due to the proposed route. A couple of re-route options were offered from the live traffic, which i accepted and i had an effortless journey. Was so impressed i couldn't stop telling everybody how good it was.
Definitely recommend"
Definitely recommend"
Would you recommend this product to a friend? Yes
Age Group: 45 - 54
Gender: Male
Attitude to Shopping: Quality Seeker - I'd rather spend a little extra on something if I know its going to last
Family: I'm Living with Partner/Spouse - With Children
How many cars: 1
Attitude to specs and technology: Comfortable
Who will use this Product? Spouse/Partner
Which Store did you visit? WATFORD
+6points
6out of 6found this review helpful.
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Review 15 for TomTom GO LIVE 825 Sat Nav - UK & ROI
Overall Rating
Brilliant live system,
March 02, 2013
By foxy123557
from Widnes
Quality
5
out of
5
Value
5
out of
5
Features/Spec
5
out of
5
"This version is great for saving time on journeys, also clear and precise instructions on lane guidance. Well worth the money."
Would you recommend this product to a friend? Yes
Age Group: 55 - 64
Gender: Male
Attitude to Shopping: Quality Seeker - I'd rather spend a little extra on something if I know its going to last
Family: I'm Living with Partner/Spouse - With Children
How many cars: 1
Attitude to specs and technology: Comfortable
Who will use this Product? Just Me
Which Store did you visit? WIDNES
+2points
2out of 2found this review helpful.
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Review 16 for TomTom GO LIVE 825 Sat Nav - UK & ROI
Overall Rating
tom tom,
March 01, 2013
By yatta1
Quality
5
out of
5
Value
5
out of
5
Features/Spec
4
out of
5
Pros: size of screan
"great sat nav I found it easy to use & easy to follow"
Would you recommend this product to a friend? Yes
Age Group: 55 - 64
Attitude to Shopping: Quality Seeker - I'd rather spend a little extra on something if I know its going to last
How many cars: 1
Who will use this Product? Just Me
+2points
2out of 2found this review helpful.
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Review 17 for TomTom GO LIVE 825 Sat Nav - UK & ROI
Overall Rating
tomtom go live 825 sat nav,
February 26, 2013
By jacqui33
from reading
Quality
4
out of
5
Value
4
out of
5
Features/Spec
4
out of
5
"easy to use, and easy to update on the computer, the speed of travel shown is not very accurate so be wary"
Would you recommend this product to a friend? Yes
Age Group: 55 - 64
Attitude to Shopping: Quality Seeker - I'd rather spend a little extra on something if I know its going to last
Family: I'm Single - With No Children
How many cars: 1
Attitude to specs and technology: Comfortable
Who will use this Product? Just Me
Which Store did you visit? READING
0points
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Review 18 for TomTom GO LIVE 825 Sat Nav - UK & ROI
Overall Rating
No more guessing traffic holdups,
February 17, 2013
By LeChef
from Grimsby UK
Quality
5
out of
5
Value
5
out of
5
Features/Spec
5
out of
5
Pros: all the features
Cons: touch screen can be a little slow to respond
"I bought this as a replacement for my somewhat aging TomTom, one of the features I wanted was the "live" traffic updates - having used it now on acoupl of business trips I have to say what a godsend it is - quicker than waiting for Sally Traffic on Radio 2! The fact that Halford had an "offer" made the price more attractive or else I may have been persuaded to search elsewhere. As a further bonus TomTom were offering free map upgrades for life..."
Would you recommend this product to a friend? Yes
Age Group: 55 - 64
Gender: Male
Attitude to Shopping: Value for Money - I like things to be as cheap as possible
Family: I'm Living with Partner/Spouse - With Children
How many cars: 2
Attitude to specs and technology: Expert
Who will use this Product? Just Me
+2points
2out of 2found this review helpful.
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Review 19 for TomTom GO LIVE 825 Sat Nav - UK & ROI
Overall Rating
I can't believe how good it is,
February 07, 2013
By WorldsBestDriver
from NW UK
Quality
5
out of
5
Value
5
out of
5
Features/Spec
5
out of
5
Pros: all sorts of information fed back, clear display, voice control works well
Cons: it's very nickable - not tomtom's fault, nothing else
"I have never had a satnav before and decided it was about time. Did a lot of research between Garmin and TomTom, and finally decided on the 825 UK & ROI in the January sales.
I was a bit nervous after reading reviews of problems with getting up and running, namely, connecting to the TomTom website and doing the first update of the maps. I don't think I needed to worry. TomTom registration was easy and the update was complete in less than 10 mins. I uploaded my scanned receipt to the offer website for the lifetime maps, and got an email back a couple of days letter with an activation code. Registered this at the website and now set up with lifetime updates. I don't see how it could have been any easier.
I was a bit nervous after reading reviews of problems with getting up and running, namely, connecting to the TomTom website and doing the first update of the maps. I don't think I needed to worry. TomTom registration was easy and the update was complete in less than 10 mins. I uploaded my scanned receipt to the offer website for the lifetime maps, and got an email back a couple of days letter with an activation code. Registered this at the website and now set up with lifetime updates. I don't see how it could have been any easier.
The unit itself is really good. I particularly like the following:
1. Easy programming of routes from address, postcode or if you just point to it on the map.
2. Accurate and rapid route calculation. Rapid recalculation if you miss your turn or decide to ignore the satnav.
3. Voice control works well.
4. Traffic information displays holdups ahead on your route. Haven't been able to try out the alternative routing facility yet, but if there is an alternative route, the 825 should plot it easiliy.
5. The 5 inch display is large and clear. The spoken driving directions are quite loud enough and it is easy to see the map with direction arrow and the turn direction and distance indicator.
6. I love that it tells you how far you have to go to reach your destination, how long it will take and what time you will arrive. Good also is the speed limit readout for the road you are on and the warning if you go 3-4 mph over. The speed camera warnings are given in time to respond if you need to.
1. Easy programming of routes from address, postcode or if you just point to it on the map.
2. Accurate and rapid route calculation. Rapid recalculation if you miss your turn or decide to ignore the satnav.
3. Voice control works well.
4. Traffic information displays holdups ahead on your route. Haven't been able to try out the alternative routing facility yet, but if there is an alternative route, the 825 should plot it easiliy.
5. The 5 inch display is large and clear. The spoken driving directions are quite loud enough and it is easy to see the map with direction arrow and the turn direction and distance indicator.
6. I love that it tells you how far you have to go to reach your destination, how long it will take and what time you will arrive. Good also is the speed limit readout for the road you are on and the warning if you go 3-4 mph over. The speed camera warnings are given in time to respond if you need to.
All in all, this is one of the best things I have bought recently. Even if you know where you are going, the feedback is useful, and if you don't know the route to where you are going, it gives a lot more confidence that if you take a wrong turn you can get back to where you need to be with no fuss.
Brilliant."
Brilliant."
Would you recommend this product to a friend? Yes
Age Group: 55 - 64
Gender: Male
Attitude to Shopping: Quality Seeker - I'd rather spend a little extra on something if I know its going to last
How many cars: 2
Attitude to specs and technology: Proficient
Who will use this Product? Spouse/Partner
+3points
3out of 3found this review helpful.
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Review 20 for TomTom GO LIVE 825 Sat Nav - UK & ROI
Overall Rating
First class product,
February 02, 2013
By Anonymous
from Warwickshire, England
Quality
5
out of
5
Value
5
out of
5
Features/Spec
5
out of
5
"I bought this TomTom to replace a very old unit I had, (2004), which was no longer in support and I am amazed at how much improved the system is, and I had no complaints with the old unit.
This is faster slicker and has many additional features which all help navigation and road safety"
This is faster slicker and has many additional features which all help navigation and road safety"
Would you recommend this product to a friend? Yes
Age Group: 55 - 64
Gender: Male
Attitude to Shopping: Pro-Performance - I'II always buy the best quality regardless of price
Family: I'm Single - With No Children
How many cars: 1
Attitude to specs and technology: Proficient
Who will use this Product? Just Me
+1point
1out of 1found this review helpful.
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